Privacy Policy
1. Who We Are
Data Controller: Glengowla Mines
Website: https://glengowlamines.ie/
Contact email: info@glengowlamines.ie
Postal address: Glengowla Mines, Glengowla Oughterard, Co Galway, H91 PX22
If you have any questions about this Privacy Policy or how we handle your data, you can contact us using the details above.
2. Personal Data We Collect
We may collect and process the following types of personal data:
Contact information: such as your name, email address, phone number, or any information you provide when contacting us via forms, email, or phone.
Booking or enquiry details: information you provide when making enquiries about tours, visits, or services.
Technical data: including IP address, browser type and version, device information, operating system, and referral source.
Usage data: information about how you use our website, pages visited, and interactions.
Cookies and similar technologies: see Section 7 below.
We do not knowingly collect personal data from children without parental consent.
3. How We Collect Your Data
We collect personal data in the following ways:
When you voluntarily provide it to us through contact forms, email, phone calls, or bookings
When you browse our website (through cookies and analytics tools)
When you interact with our social media pages or external booking platforms (where applicable)
4. Legal Basis for Processing
Under GDPR, we rely on the following legal bases to process your personal data:
Consent – where you have given clear consent for us to process your data
Contract – where processing is necessary to respond to enquiries or provide services
Legal obligation – where we are required to comply with legal or regulatory obligations
Legitimate interests – to operate, maintain, and improve our website and services, provided your rights do not override these interests
5. How We Use Your Personal Data
We use your personal data to:
Respond to enquiries and communications
Manage bookings, visits, or services
Operate and maintain our website
Improve our website, services, and user experience
Monitor and analyse usage and performance
Comply with legal and regulatory requirements
We do not sell or rent your personal data to third parties.
6. Sharing Your Data
We may share your personal data with trusted third parties only where necessary, such as:
Website hosting and IT service providers
Analytics providers (e.g. Google Analytics)
Booking or payment service providers (if applicable)
Professional advisers (legal, accounting, or compliance)
All third parties are required to respect the security of your data and to process it in accordance with the law.
7. Cookies
Our website uses cookies to improve your browsing experience and analyse website traffic.
Cookies may include:
Necessary cookies – required for the website to function properly
Analytics cookies – help us understand how visitors use the website
You can control or delete cookies through your browser settings. For more detailed information, please see our Cookie Policy [insert link if separate].
8. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.
9. Data Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.
10. Your Data Protection Rights
Under GDPR, you have the right to:
Access your personal data
Request correction of inaccurate or incomplete data
Request erasure of your data (“right to be forgotten”)
Restrict or object to processing
Request data portability
Withdraw consent at any time (where consent is the legal basis)
To exercise any of these rights, please contact us using the details in Section 1.
You also have the right to lodge a complaint with the Data Protection Commission (Ireland) at https://www.dataprotection.ie/.
11. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party sites.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
If you have any questions about this Privacy Policy, please contact us.